Join the ISS team?

ISS Facility Services have a Full-Time Cleaning Supervisor vacancy at Tokoroa Hospital. $30.00 per hour. Monday-Friday, 6am-2:30pm. COA license preferred, however training can be provided.

The Opportunity:

Directly supporting our Rural Operations Manager, this permanent full time role is responsible for the day-to-day co-ordination of the Tokoroa Hospital Cleaning/Orderly/Security teams.

The purpose of this role is to ensure the company’s contractual obligations are met in accordance with client requirements, company policy and in a cost effective manner. This is attained by, establishing and maintaining the highest levels of customer service, achieving or exceeding profitability, ensuring contract retention, company growth, quality and HSE legislation.

Profile:

*Excellent communication skills – oral and written.
*Proven supervisory/management.
*Organisational skills.
*Enjoys working in a dynamic environment.
*Solutions focused with a good eye for detail.
*Ability to interact with a variety of people; staff, clients, general public.
*Physically fit.
*High level of self-motivation, and an ability to motivate a team.
*Ability to work under pressure
*Reliable and Responsible


Tasks:

*Ensure staff training is current and actively engage with staff at tool box training and other training needs as required.
*Ensure all equipment maintenance is current, liaise with Rural Operations Manager regarding any equipment break downs and issues.
*Identifying and recording any problems relating to cleaning/security/orderly services and or safety then initiate, recommend or provide solutions through the Customer Service Manager.
*Investigates complaints, compliments, incidents and reports findings to the Rural Operations Manager within the allocated time frames.
*Undertaking any other duties as directed from time to time by the Rural Operations Manager commensurate with your abilities and training.
*Participate in Quality improvement activities and provide a high level customer service to patients, staff and others.
*Report any risk identified (e.g.: OHS, Clinical, Financial, Technology, Public Image) to the Rural Operations Manager and participate in risk management activities.
*Communicate issues with charge nurses or duty managers.
*Provides active, positive and impartial leadership for cleaning, security/orderly staff.
*Actively works with direct reports to improve effectiveness/productivity and to ensure that branch objectives are met.
*Actively involved in appropriate training, succession planning and career development initiatives for team members, to ensure Unit Standards are met.
*Monitors ongoing progress of all cleaning, security/orderly staff within designated areas and acts promptly and appropriately to address performance, disciplinary or conflict issues with the Rural Operations Manager.
*Ensure ordering chemicals and items of other operational needs and maintaining stores of these in a secure environment.
*Arrange and co-ordinate relief staff including those required to cover approved leave and emergencies to ensure all sites are cleaned to specification.
*Ensure that all timesheets are accurately completed in Kronos, as per company procedures and approve staff leave.
*Daily and weekly team reporting of H&S, staffing, training and customer requests/concerns.
*Provides regular updates on team performance.
*Represent the team on achievements and issues.
*Leads by example to reinforce and promote ISS commitment to safe work practice and a health working environment.
*Participate in monthly Health and Safety meetings held with H&S representatives.

Our Benefits:

*Working for leading organization with a fantastic reputation.
*Full job training given, with regular feedback.
*Great team culture in a fantastic work environment.

Minimum Criteria:

*Ability to communicate effectively with staff and to liaise with all levels of personnel.
*Pride in personal and team performance.
*A can do attitude.
*A clean criminal record is a must.
*NZ work status.
*Relative industry experience will be preferred.

To apply for this role please click 'apply'.