Join the ISS team?

The Opportunity

Our team is growing and we are currently seeking people to join us in the position of Key Account Manager to be based at our client site at Waikato Hospital, employed on a Full Time basis.

This role has responsibility and accountability for the cleaning/orderly and security services across hospitals in the Waikato region. The role would primarily be based out of the Waikato Hospital with travel required on occasion to rural hospitals in region. We provide a fully maintained company vehicle to facilitate this.

The role will directly support the General Manager Operations for the Healthcare division in NZ, with a key focus on driving visible improvements in standards of service to our client. 

Our Benefits:

• Competitive salary negotiated on experience
• Fully maintained company vehicle
• Laptop and mobile
• Leading New Zealand organisation with a fantastic reputation
• Business partnering role within a highly competitive business sector
• Great team culture in a fantastic work environment

Your Profile

If you consider yourself to have excellent communication skills – oral and written, proven organisational skills, and your work with urgency, are solutions focused and have a good eye for detail, then we want to hear from you.  Our successful applicant must be able to interact with a variety of people including our client at Senior Management level, our employees, and the general public. You should consider yourself to be physically fit, resilient and have a high level of self-motivation as well as the ability to motivate a team to consistently deliver the highest standard of service, so what we are looking for is someone who can describe themselves as:

• Having knowledge of business and management principles involved in planning, resource allocation, Human resources, and Industrial relations.
• Having significant experience in a similar post, managing cleaning/IFS services.
• Having proven experience of developing procedures and delivering cleaning/IFS standards
• Having experience of managing cleaning/IFS services across multiple or complex sites, a hospital environment is desirable.
• Having knowledge and can demonstrate the principles and processes for providing customer service.
• Having knowledge and management principles for relevant equipment, policies, and procedures for data, property, and client contractual requirements including proven experience in budget management.
• Can coordinate, develop and lead a large workforce with integrity.
• Having knowledge and can demonstrate the principles and procedures of workplace health and safety practices.
• Holding a relevant tertiary qualification or an equivalent in property, or business or related recognised professional cleaning qualification would be an advantage.

Please note applicants for this position should have NZ residency or a valid NZ work visa.

To apply for this role please click on the 'apply' link and complete the online application.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.